Read before ordering

THE ESSENTIALS PREORDER

The Essentials Line is available through preorder. This means your order is secured before production begins and is not ready to ship immediately.

Please read the following information before completing your purchase.

Production timeframe

Please allow approximately 2–3 weeks after the preorder closes for production and order processing.

This timeframe does not include shipping transit time. Standard U.S. delivery typically takes an additional 3–7 business days after shipment.

You will receive a confirmation email when your order is placed and another email containing tracking information when it ships.

Preorder delays

Production estimates are not guaranteed delivery dates. If LEGACY cannot ship within the timeframe promised at purchase, we will contact you with an updated shipping date.

You may accept the delay or cancel the affected order for a full refund.

Order cancellations

Preorders may be canceled within 24 hours of purchase.

After 24 hours, production planning begins and orders cannot be canceled because of a change of mind, incorrect size selection, or color preference.

Exchanges

Eligible items may be exchanged within 7 days of delivery.

Items must be:

  • Unworn and unwashed
  • Free from stains, odors, makeup, and damage
  • In their original condition
  • Returned with all original tags attached

Because preorder inventory is limited, replacement sizes and colors are not guaranteed. If your requested item is unavailable, we may offer another available item or store credit.

Customers are responsible for exchange shipping costs unless the original item arrived damaged, defective, or incorrect.

No general returns or refunds

We do not accept general returns or issue refunds for:

  • Incorrect size selection
  • Fit or color preference
  • Change of mind
  • Items no longer wanted

Please review the product description and size guide carefully before ordering.

Damaged, defective, or incorrect items

Contact us within 7 days of delivery if your item arrives damaged, defective, or incorrect.

Email nextgenllcseries@gmail.com with:

  • Your full name
  • Your order number
  • A description of the issue
  • Clear photographs of the item and packaging

If approved, LEGACY will provide a replacement. If a replacement is unavailable, a refund will be issued to the original payment method.

Orders containing multiple items

Items purchased together will generally ship together once the complete order is ready. Products with different production timelines may cause the entire order to be held until every item is available.

Shipping addresses

Customers are responsible for entering a complete and accurate shipping address. If you notice an error, email nextgenllcseries@gmail.com immediately.

We cannot guarantee address changes after an order enters fulfillment or ships.

Need help?

Email: nextgenllcseries@gmail.com
Instagram: @legacy.thebrandd
Response time: Approximately 2–3 business days

By completing a preorder, you confirm that you have reviewed and accepted the preorder timeframe and applicable store policies.